Expense Reports Support Agent - French

Employer: SNC-Lavalin Romania
  • Accounting - Finance
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • nationwide
    Updated at: 20.02.2019
    Short company description

    At SNC-Lavalin, we all have a common purpose. What matters to you, it matters to us, equally. You are talented and motivated, ready to explore where the future takes you and we’re here to work with you side by side.

    Globally, we are one of the leading engineering and construction groups in the world, but here in Bucharest, within our Finance Shared Services Centre (FSSC), we only focus on building your career, while providing financial support to the SNC-Lavalin colleagues worldwide.

    Our team is constantly growing and exciting openings are waiting for you! All you have to do is enjoy finance, communication and interaction with people around the world.

    Why join SNC-Lavalin?
    • Improve your language skills by interacting with native French and English speakers / access language courses
    • Take real opportunities to boost your career in finance
    • Enjoy flexible schedule, with day and evening shifts
    • Receive motivational financial package & flexible benefits
    • Direct contract with SNC-Lavalin.

    A journey where the purpose is present at all stages is our promise to you. Meet us!

    Founded in 1911 and with offices in over 40 countries, SNC-Lavalin is a fully integrated professional services and project Management Company, covering a variety of industry sectors, including mining & metallurgy, oil & gas, environment & water, infrastructure and clean power. In many cases, SNC-Lavalin combines these services with its financing and operations & maintenance capability to provide a complete end-to-end project approach. Thus, the Finance Shared Services Centre (FSSC) in Romania is the internal "unit" responsible for the execution and the handling of specific financial tasks.


    If you are a go-to person, with an eye for detail, who finds numbers and reports challenging, then you are someone we’d like to meet. The ability of working with people around the world and a high level of professionalism will bring this opening even closer to you. Here’s some details!

    The Expense Reports Support Agent role is part of a new Global Team of SNC-Lavalin’s Finance Shared Services Centre based in Bucharest.

    While covering this role, you will be solving escalation incidents related to expense accounts and offering support via phone/email.


    •Proficiency in French
    •Experience in using ERP systems (Oracle/SAP) is a plus
    •MS Office tools knowledge (Excel, Power Point)
    •Exposure to Customer Service tasks
    •Good understanding of accounting is a plus.

    “The you”

    Analytical | Customer oriented | Attention to detail | Team player | Good business communicator



    •Performing tasks related to expense accounts ensuring that all internal procedures are being followed: the expense audit is in accordance with the travel procedure, the expense accounts are processed, the payments are initiated, tax reports are run etc.
    •Respond to all the requests made by internal or external customers via phone or email, in a timely manner.
    •Add the requests to the ticketing system (SDE & Service Now)
    •Run KPI’s (key performance indicators) reports
    •Maintain a high level of knowledge management / update the Standard Operating Procedures
    •Provide training to newcomers and ensure an efficient backup structure
    •Identify areas of process / system improvements and propose initiatives for development
    •Build strong relationship with SNC-Lavalin internal customers

    Other info

    Our offer towards work-life balance

    • Direct contract with SNC-Lavalin
    • Motivational financial package & flexible benefits
    • Team activities, team-building events, Fun@Work
    • Employees Wellness Program – fresh fruits, free coffee and tea, chair message, employee wellness rooms
    • Learning and Development programs, Career opportunities
    • CSR & Sport activities
    • Open and dynamic work environment
    • Flexible working schedule organized in 3 shifts Monday to Friday : 9:00 to 18:00 & 10:00 to 19:00 and 13 to 22:00*

    *5 mandatory evening shifts / month, with the possibility to extend to max. 10 evening shifts / month, according to your preferences (extra payment starting with the 6th evening shift).

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