Expense Reports Support Agent - French

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Employer: SNC-Lavalin Romania
Domain:
  • Accounting - Finance
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 27.02.2019
    Short company description

    At SNC-Lavalin, we all have a common goal. What matters to you, also matters to us. You are talented and motivated, ready to explore where the future takes you and interested in pursuing a carrier in the finance and accounting fields? Come and join us! We will help you achieve your full potential.

    Who we are
    We are one of the leading engineering and construction groups in the world having more thaemployees and offices in more than 100 countries. With over 100 years’ experience, our promise is to resolve complexities and bring integral solutions to life. We are holders of the long view. Our expertise touches every aspect of a project’s lifespan and we are committed to bringing value every step of the way. We develop solutions thought diligent and determined expertise, across sectors, divisions, and continents while being guided by our core values – Integrity, Collaboration, Innovation and Safety.

    Here in Bucharest, we established our Finance Shared Services Centre (FSSC) in 2014 and we are growing ever since. We are responsible for managing core finance processes such as Procure-to-Pay, Order-to-Cash and Record-to-Report for the SNC-Lavalin entities in Canada and USA.

    Requirements

    If you are a go-to person, with an eye for detail, who finds numbers and reports challenging, then you are someone we’d like to meet. The ability of working with people around the world and a high level of professionalism will bring this opening even closer to you. Here’s some details!

    The Expense Reports Support Agent role is part of a new Global Team of SNC-Lavalin’s Finance Shared Services Centre based in Bucharest.

    While covering this role, you will be solving escalation incidents related to expense accounts and offering support via phone/email.

    Requirements

    •Proficiency in French
    •Experience in using ERP systems (Oracle/SAP) is a plus
    •MS Office tools knowledge (Excel, Power Point)
    •Exposure to Customer Service tasks
    •Good understanding of accounting is a plus.

    “The you”

    Analytical | Customer oriented | Attention to detail | Team player | Good business communicator



    Responsibilities

    Responsibilities

    •Performing tasks related to expense accounts ensuring that all internal procedures are being followed: the expense audit is in accordance with the travel procedure, the expense accounts are processed, the payments are initiated, tax reports are run etc.
    •Respond to all the requests made by internal or external customers via phone or email, in a timely manner.
    •Add the requests to the ticketing system (SDE & Service Now)
    •Run KPI’s (key performance indicators) reports
    •Maintain a high level of knowledge management / update the Standard Operating Procedures
    •Provide training to newcomers and ensure an efficient backup structure
    •Identify areas of process / system improvements and propose initiatives for development
    •Build strong relationship with SNC-Lavalin internal customers


    Other info

    Our offer towards work-life balance

    • Direct contract with SNC-Lavalin
    • Motivational financial package & flexible benefits
    • Team activities, team-building events, Fun@Work
    • Employees Wellness Program – fresh fruits, free coffee and tea, chair message, employee wellness rooms
    • Learning and Development programs, Career opportunities
    • CSR & Sport activities
    • Open and dynamic work environment
    • Flexible working schedule organized in 3 shifts Monday to Friday : 9:00 to 18:00 & 10:00 to 19:00 and 13 to 22:00*

    *5 mandatory evening shifts / month, with the possibility to extend to max. 10 evening shifts / month, according to your preferences (extra payment starting with the 6th evening shift).

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