Salesforce Software Engineering Manager - $8300/month - Remote Work

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Employer: Crossover Romania
  • IT Hardware
  • IT Software
  • Management - Consulting
  • Job type: full-time
    Job level: Manager
  • nationwide
    Updated at: 21.09.2018

    We're running an Online Hiring Event on September 22nd, 2018 to hire Salesforce Software Engineering Managers ($100K/yr).

    Online Hiring Events are live forums designed to enable you to understand the role and requirements through an interactive Q&A session followed by a self-directed testing process. The testing takes between 3-5 hours to complete. It’s worth taking the time to finish all the tests because we evaluate every single complete application to find the top talent.

    This event will include all testing required to apply for the role. Upon grading the tests, and if you advance, we will set up an interview with the hiring manager.

    Salesforce Software Engineering Manager will support and be responsible for client delivery, proposals, new business opportunities, and knowledge management. This includes product launches, hardware/software updates and major deployments.

    At Crossover, we set high-quality bars and push for constant improvements, and the Salesforce Engineering leader will be assisting teams with issue resolution, decision making and facilitating cross-functional groups.

    Your Salesforce support activities will also include:

    • Lead Salesforce support team members, evaluate results and provide guidance
    • Establish best practices/standards/processes through the entire Support process.
    • Perform project tasks independently, and direct the efforts of others
    • Review deliverables to ensure accuracy and quality
    • Coach junior staff
    • Follow up with customers to identify areas of improvement.
    • Improve customer support by responding to queries and handling complaints.
    • Monitor and document employee performance results
    • Bring ideas for process and efficiency improvements

    Candidate Requirements:

    • Bachelor’s Degree in Computer Science, Electrical Engineering, or Computer Engineering
    • +5 years of platform experience
    • Proven managerial experience in leading a team of more than 20 heads
    • certification required
    • Project Management methodology knowledge
    • CRM knowledge
    • Strong customer service orientation
    • Must have good Presentation, Negotiation, Influencing skills
    • Selling skills
    • A true “roll up the sleeves and get it done” working approach
    • Demonstrated success as a problem solver, result-oriented, & a self-starter
    • Comfortable “working virtually” with teammates and customers around the world
    • Good proficiency in the English language

    Technical Pre-requisite

    - Salesforce Free Account
    - Any IDE

    Join our community of remote professionals!