Junior Linux Support
VON Consulting is an HR Consultancy company, providing solutions and services in the following areas: recruitment and executive search, personnel leasing, payroll, administration and training.Cerinte
Customer oriented, focused on problem resolution;
Advanced level of English, knowledge in French is a plus;
Knowledge of command line Unix/Linux (Red Hat, Solaris, Ubuntu, CentOS);
Knowledge of Oracle, MSSQL Server and SQL queries is a plus;
Team player who is self motivated and can also work independently;
Willing and able to learn quickly new skills and technologies;
Willing to work in 12 hours shifts (nights and weekends included), to cover 24/7 operation;
Degree in Engineering with focus on computer science and telecommunications.
Responsible to maintain applications;
Assists clients by answering their requests and questions;
Connects remotely to servers in order to gather necessary information, analyze and resolve client’s incidents;
Reports incidents using ticket tracking tools;
Maintains communication with customers and support higher levels.