Customer Support Specialist with German -Bucharest

This job is no longer active!

View all jobs Computer Generated Solutions Romania active


View all jobs Customer Support Specialist with German -Bucharest active on Hipo.ro

View all jobs Others active on Hipo.ro

View all jobs Customer Support - Client Service active on Hipo.ro

View all jobs IT Hardware active on Hipo.ro


Employer: Computer Generated Solutions Romania
Domain:
  • Others
  • Customer Support - Client Service
  • IT Hardware
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 12.10.2018
    Remote work: On-site
    Short company description

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Requirements

    We are in the business of helping people: we provide client support and technical issue solutions for the clients who need it. Therefore we are looking for colleagues who are self motivated, detail-oriented and well organized, with excellent communication and interpersonal skills.
    Are you proficient in German?
    Do you have medium English skills?
    Do you have some experience with hardware and software issues?
    Are you able to work independently and efficiently meet deadlines?
    Then join our team, we are glad to welcome you!

    Responsibilities

    - Help the customers: provide client support and technical issue resolution via phone and e-mail
    - Providing help for installing and configuring computer hardware operating systems and applications;
    - Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
    - Provide support, including procedural documentation;
    - Respond within agreed time limits to call-outs;
    - Work continuously on a task until completion (or referral to third parties, if appropriate);
    - Prioritize and manage many open cases at one time;
    - Establish a good working relationship with customers and other professionals

    Other info

    We offer:
    Professional Training
    Because we believe in lifelong learning and professional development we offer:
    • One month start-up training;
    • E-courses for keeping up with the novelty factor in our jobs;
    • Subscription to an online library that will provide reading material for your areas of interest.

    Performance bonuses
    We value improvement and professional achievement therefore we offer:
    • Incentives and also bonuses for our employees – financial and non-financial
    • The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.
    • Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

    Other Benefits:
    • Private medical insurance
    • Undetermined contract
    • You will be part of a very dynamic industry
    • You will excel in your communication and negotiation skills

    Job-uri similare care te-ar putea interesa:

    Aplica fara CV
    Hybrid

    BUCURESTI,

    Aplica fara CV
    BUCURESTI,

    Vezi job-uri similare (647)