Service Description Documentation Analyst

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Angajator: Allianz Technology SE Munchen Sucursala Bucuresti
Domeniu:
  • Altele
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 06.10.2018
    Scurta descriere a companiei

    At the core of the Group’s strength lies digitalization and its promise of growth opportunities through a ‘digital by default’ strategy. Allianz Technology SE Munchen Sucursala Bucuresti is the principal driver behind transforming Allianz into a digital group.

    Cerinte

    Requirements

    Ideally background from Business-IT translation, IT system technical documentation
    Technical understanding of IT systems and processes
    Basic understanding of Service Level Agreements
    Willingness to perform operational tasks in writing, copying and proof-reading technical documents
    Ideally experience in project work
    University degree, preferably in with focus in Information Technology (. MBA, MSc)
    Relevant experience and demonstrated excellence, preferably in IT-system documentation or related projects
    Very good MS office skills
    Fluent English

    Skills

    High level of self-organization and initiative, strong ability to work under pressure
    Very high analytic skills and solid business judgment
    Very high conceptual and problem structuring skills
    Self-motivated and customer-centric working style
    Well-developed social skills and cross-cultural experience
    Strong coordination and communication abilities

    Responsabilitati

    Key Responsibilities

    Long-term

    Assure that the Service Descriptions of Allianz Technology Services globally are in line with the respective rules and regulations, documentation standards and process requirements
    Close alignment with the different Service Owners, incl. partially also technical discussions on service content and service level specifications
    Support the implementation project for integration the service descriptions in Service Now from functional view

    Short-term

    Change all existing Service Descriptions from the different old formats to the latest template (copy/paste with functional understanding)
    Identify major gaps in the service descriptions of specific services

    Alte informatii

    Benefits

    Health and Well-being:

    Kinetotherapy Room and Corporate Massage
    Weekly Fruit Day
    WorldClass Gym Discounts & 7card
    Personal and professional development:

    Complete training curricula available (tailored courses)
    German Language Courses for any level
    All you can read with Bookster
    Extra Perks:

    Work from Home Option available
    Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets
    Go on Vacation and get a Holiday Bonus
    Attractive compensation package:

    Fixed salary compensation along with rewards & incentives performance-related bonus scheme
    Meal and Gift Tickets.