IT Service Desk with German

Acest job nu mai este activ!

Vezi toate job-urile Accenture active.


Vezi toate job-urile IT Service Desk with German active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Vezi toate job-urile in IT Software active pe Hipo.ro

Angajator: Accenture
Domeniu:
  • Customer support - Client service
  • IT Software
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 20.02.2020
    Remote work: On-site
    Scurta descriere a companiei

    Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
    In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

    Cerinte

    Ideal candidate:
    - Fluency in German and English, both written & spoken;
    - Proficient in relevant computer applications (internet Explorer, Outlook usage, Microsoft Office);
    - Verbal and written communication skills;
    - Active listening skills;
    - Detail-oriented and analytical;
    - Positive ‘can-do’ approach;
    - Problem solving and analysis;
    - Customer service orientation;

    Responsabilitati

    - Support end user in day by day operations with specific applications;
    - Take in charge the calls, collect information applying check list;
    - Classify requests and give initial support ;
    - Research of required information using available resources, user guides and match complaints with Known Errors and Problems;
    - Support in using application functionalities, identification of possible workaround;
    - Helps agents in routing complaints to appropriate second level group.

    Alte informatii

    We offer:
    - Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
    - Opportunity to practice German with native speakers;
    - Access to a global network of knowledge and resources;
    - Extensive training through a variety of methods – online, classroom, etc;
    - Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
    - An experienced Career Counselor to guide you and check on your progress;
    - Interesting and challenging work for the world’s leading companies – our clients;
    - Professional growth opportunities that recognize individual contributions and performance;
    - A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.
    - Relocation package for candidates from other cities/ countries(if applicable)

    Job-uri similare care te-ar putea interesa:

    Aplica fara CV
    Hybrid

    Hybrid

    Aplica fara CV
    Remote

    Vezi job-uri similare (756)