HRIS Support Specialist (6 months contract)

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Employer: VERTIV
Domain:
  • IT Hardware
  • IT Software
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Cluj Napoca
  • Updated at: 27.09.2018
    Short company description

    VERTIV, formerly known as Emerson Network Power is the world’s leading provider of critical infrastructure technologies and life cycle services for information and communications technology systems. With an expansive portfolio of intelligent, rapidly deployable hardware and software solutions for power, thermal and infrastructure management, Vertiv enables efficient, highly-available networks.

    WHAT WE DELIVER

    Hardware, software and services that are intelligent, resilient and rapidly deployable for:

    • Data Centers

    • Communications Networks

    • Healthcare Facilities

    • Industrial Facilities

    OUR FOOTPRINT IN CLUJ-NAPOCA

    In Cluj Napoca, we are present since 2006. We work as a SHARED SERVICE center, acting as a proactive business partner which brings strategic value to the organization and provides best in class services at a competitive cost by:

    • Developing a deep understanding and cohesion with its business units

    • Creating enough mass to provide consistency of service and allowing the ability to leverage people & expertise

    • Creating centers of excellence with specific skill sets

    • Focusing on continuous improvement and a performance management-oriented mindset

    • Providing a career vision for its employees


    Requirements

    Service-oriented individual. Building and maintaining relationships;
    Analytical, problem-solving and reporting skills;
    Good attention to details and sense of urgency;
    Experience of remote support of multiple EMEA countries (English required. Additional languages a plus);
    Optional: HR process and data expertise, experience with HCM Cloud, Taleo or other HR systems.

    Responsibilities

    Supports transition of data/processes from legacy environments to new systems and tools;
    BAU 1st line of support for HR users, 2nd line of support for Self-service users. Creation, localisation and communication of user training;
    EMEA HR point of contact for all global process, system and security updates post go-live. Guarantees data integrity both regionally (countries respect global data model) and globally (EMEA needs included in global changes);
    Champions change throughout the EMEA HR Network, promoting new ways of working and representing the Voice of Customer