Technical Support with FRENCH - Bucharest

Employer: Stefanini Romania
  • Customer Support - Client Service
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 07.08.2020

    If you have Omelette au Fromage for breakfast and a passion for French Language, then you are the one we’ve been looking for! Ideal candidate: An advanced level of French and a good level of English; Willingness to acquire new IT skills – don’t worry, we provide training! Enthusiastic and with positive attitude; Desire to help other people; Flexible about working hours: operating 7 days a week, we run a variety of shifts, with flexibility to suit everyone. Responsabilities:   Providing support to users (via e-mail and phone) regarding technical issues; Taking matters into your own hands: Logging remotely to the user's computer and help them solve software and hardware situations; Leave some know-how for your team: Documenting the cases that you deal with into the ticketing system; Your colleagues are here to help: Escalating problems to the next level of support when necessary; Going the extra mile: Help the users with all the necessary information. Benefits? Bien Sur!   Attractive salary package; Up to 27 vacation days; A Career Path program for the ambitious ones! A variety of trainings (IT and soft skills related) provided by our specialists; Private Medical subscription; Flexible Benefits, including public transportation reimbursement and meal tickets; Discounts with different partners: Sport & Wellness; Telecom & Electronics; Children & Parents; Holiday & Culture; Medical; Fashion; Tourism; Restaurant & Bar and other; Massage sessions; Friendly and fun people such as yourself.