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Connections Consult is a European innovative tech company, founded in 2005, in Bucharest. Over the past 10 years, the company re-invented several times, passed through different stages and gained robustness and maturity. Now, Connections is ready for new challenges.
Connections offers businesses the possibility to improve and align with current digital trends, by using technology tools to boost their strategical KPI and adapt to global market challenges.
Connections marks, in 2016, the first steps of regional expansion with opening offices in Belgrade, Serbia and Sofia, Bulgaria.
Connections brings together RPA, Cognitive Computing and Artificial Intelligence to design, architecture and deliver best in-class digital business solutions.
Connections has built up an integrated service model, based on market’s needs and internal competencies. Our service portfolio embeds Software Development, BPO & Automation and System Integration verticals.
▪ English – advanced (both written and spoken);
▪ Good communication skills;
▪ Good documentation skills (job aids, video support of local tools);
▪ Offers technical support and guidance to the users of the existing Local Solutions (Application) ;
▪ Monitors and resolves the incidents and queries received from the users;
▪ Creates new tools, medium to complex, at user’s request;
▪ Database maintenance – mass uploads different sets of data in the system;
▪ Analyze of benefits vs costs to input in the assessment of the decision whether a new tool makes sense to be created;
▪ Assists the user in requesting the proper accesses in the systems;
▪ Performs testing and validation on new functionalities and/ or bug fixes in the Application and suggests possible improvements.