IT Director Zepter International Romania

Employer: Zepter International Romania
Domain:
  • Internet - eCommerce
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 14.11.2018
    Short company description

    Zepter Internațional este o companie multibrand care produce, vinde şi distribuie în întreaga lume produse premium şi de cea mai bună calitate!

    Universul Zepter reunește cei patru piloni fundamentali fără de care viața nu poate exista: aerul, apa, lumina și hrana, oferind soluții ingenioase și tehnologii de ultimă generație pentru o viață mai bună și mai îndelungată.


    Requirements

    Experienced IT professional with relevant background.

    Responsibilities

    Department management
    - Managing and optimizing local country IS organization
    - Manage the fulfillment of country specific operations and development
    - Maintain the cooperation between the different IS teams
    - Collaboration with corporate with headquarter IS.
    - Supporting the transformation towards the target organization and processes
    - Managing costs of local services (budgeting, controlling, etc.)
    - Managing the fulfillment of country specific demands

    Process, Demand and Change Management
    - Understand the need of the users
    - Analyze the current solution
    - Specify changes required in process/application
    - Support the development of business cases
    - Forward demands and monitor progress
    - Quality check and release solutions provided
    - Performing technical support Help Desk for the department specific areas
    - Continuously striving towards improving IT processes

    Operations
    - Procure IT-components, maintain supplier contacts, conclude efficient service contracts against justified costs
    - Deploy systems (configure, install)
    - Determining the service delivery strategy consistent with the corporate technical management
    - Provide on-site support
    - Provide solutions:
    - Workarounds and/or final resolution
    - Standard Services (report, user access rights, customizing w/o source code modification, etc.)
    - Training
    - Forward to technical help desk
    - Accept solution provided by IT
    - Manage incidents / problems
    - Perform configuration and change management
    - Operate systems
    - Application servers
    - Office communication servers
    - Networks
    - Desktop PCs, mobile PCs (laptop, PDAs), printers, etc.
    - POS systems
    - Stand-by services

    Other info

    Live better! Live longer!
    Universul Zepter reuneste cei patru piloni fundamentali fara de care viata nu poate exista: aer, apa, lumina si hrana, de aceea Zepter ofera solutii ingenioase impreuna cu tehnologii de ultima generatie pentru o viata mai buna si mai indelungata.
    Zepter International este o companie multibrand care produce, vinde şi distribuie în întreaga lume bunuri de consum exclusive şi de cea mai bună calitate.