Reporting, Analytics & Master Data Management Specialist

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Employer: Lugera & Makler
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 20.09.2018
    Short company description

    ...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
    also good-looking!...

    This is in a nutshell the Lugera team in Romania.

    A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

    We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
    We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
    “WE CAN DO IT!”

    And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!

    Everyone who applies for a Lugera job is officially a citizen of our republic!

    Requirements

    Chain IQ is an independent, global service company providing comprehensive end-to-end procurement solutions to global clients across all industry sectors.

    Requirements:
    Willing to accept the challenge to support the setup of the Reporting, Analytics & Master Data Management function from scratch;
    Previous experience in a similar function and proven track record;
    Relevant experience / qualifications in a heavy analytical discipline;
    Expert user in Microsoft Excel, Access & VBA;
    Extensive experience and aptitude in data modelling / analysis, relational database design, ETL and OLAP;
    Excellent problem-solving skills;
    Ability to work under pressure and with high flexibility ;
    Delivery-focused with strong project management skills;
    Experience with ERP, P2P, eSourcing or eContract Management systems and processes (particularly Coupa and Emptoris) desirable but not essential;
    Good understanding of Operational Procurement, Helpdesk and P2P platforms, processes and best practice (Coupa expertise desirable but not essential);
    Tableau expertise desirable but not essential;
    Excellent problem-solving, relationship management, escalation management and influencing skills with a strong customer-service orientation;
    Ability to drive performance and continuous improvement.

    Responsibilities

    As Reporting, Analytics & Master Data Management you would:

    Supporting the Head of Enabling Services and the Reporting, Analytics & Master Data Management Team Lead to challenge onshore functions to ensure optimal use of Bucharest-based Reporting, Analytics & Master Data Management systems and capabilities;
    Offering ‘on demand’ and project-based analytical support;
    Creating scheduled reporting;
    Assuring administration of relevant systems and tools;
    Ensuring, in conjunction with the technology team, that reporting, analytics and master data management requirements and functionality are incorporated in technology roadmaps;
    Maintaing relevant master data and data capture;
    Ensuring functional KPIs, SLAs, OLAs and other performance objectives are met;
    Achieving continuous improvement / automation / optimization.