Technical Support Assistant - French & Spanish
Acest job nu mai este activ!Vezi toate job-urile Hunt Recruitment active.Vezi toate job-urile Technical Support Assistant - French & Spanish active pe Hipo.roVezi toate job-urile in IT Hardware active pe Hipo.roVezi toate job-urile in IT Software active pe Hipo.ro |
Angajator: | Hunt Recruitment |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 26.10.2018 |
Remote work: | On-site |
Hunt Group – a mix of recruitment (executive search and head hunting) and outsourcing activities in industries such as IT, oil&gas, banking, finance and automotive.
- Bachelor degree in management or technology related discipline is preferred
- Proficient in French, Spanish and English
- Experience in the industry is preferred
- Good interpersonal and verbal & written communication skills
- Strong continuous improvement mindset, strong leadership impact
- Experience with Salesforce.com and SharePoint
- Demonstrated experience with Knowledge Management & Call Center Management
- You will provide reliable technical assistance to internal and external customers
- You will provide professional coverage of Technical Support Helpdesk
- You will support focus on accuracy, timely feedback, and customer satisfaction
- You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues
- You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools
- You will ensure proper documenting and recording of all activity and communication
- Be part of a team that is solving complex technical problems for the customer
- Learn to apply highest standards of customer support
- Build business acumen while learning to address customer's technical needs
- Competitive salary and an attractive benefits package
- Extensive training programs
- Career growth opportunities
- Experienced leaders to support your professional development
- Dynamic and international work environment
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