Customer Order Administrator with German
Primary Location: Romania-Cluj-Cluj-Napoca
Job Function: Customer Service
The purpose of this position is to handle and follow up the customers, sales orders and purchase orders, in order to maintain the best possible support and logistics for both external and internal customers. The position will act as the interface between the customer and factories.
Ensure the on-time and complete entering of the orders in the ERP system
Generate and send order acknowledgements
Expedite factories and make sure items are delivered on-time and complete
Clarify the commercial aspects of the orders with the customers
Keep a close contact with customers to inform of any delays and problems
Handover documentation requirements to the Documentation Controlling team and ensure the documentation is delivered complete and on-time
Conduct data management activities using the ERP
Maintain accurate and updated order logs
Logistics (including data-management on “kicked-over” orders)
Arranging and coordinating customer approvals and inspections as required.
2+ year experience in an administrative role
Languages English–advance level, German– advanced level
PC skills: MsOffice, Internet.
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