Customer Order Administrator with German

Primary Location: Romania-Cluj-Cluj-Napoca
Job Function: Customer Service
 
Description
The purpose of this position is to handle and follow up the customers, sales orders and purchase orders, in order to maintain the best possible support and logistics for both external and internal customers. The position will act as the interface between the customer and factories.


Responsibilities
Ensure the on-time and complete entering of the orders in the ERP system
Generate and send order acknowledgements
Expedite factories and make sure items are delivered on-time and complete
Clarify the commercial aspects of the orders with the customers
Keep a close contact with customers to inform of any delays and problems
Handover documentation requirements to the Documentation Controlling team and ensure the documentation is delivered complete and on-time
Conduct data management activities using the ERP
Maintain accurate and updated order logs
Logistics (including data-management on “kicked-over” orders)
Arranging and coordinating customer approvals and inspections as required.
 
Requirements 
University degree
2+ year experience in an administrative role
Languages English–advance level, German– advanced level
PC skills: MsOffice, Internet.
 
About Emerson
Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal—to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. 

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.