Business Analyst for Central Europe

Primary Location: Romania-Cluj-Cluj-Napoca
Job Function: Customer Service
 
 Responsibilies:
 
Deliver specific Service Administration, Inside Sales, Project Management and Finance KPIs (Key Performance Indicator) reporting and analysis for five countries in Central Europe
Assist in the timely completion of financial reports used in monthly, quarterly and annual business reviews, ensure data integrity
Ad-hoc reports and analysis, design service level metrics and work with order related data including but not limited to KPI & Activity Flow.
Generation of reports and create/define Report Templates in ERS/Noetix/Business Intelligence
Prepare presentations for various management meetings
Participate in business reviews, explain monthly results and report on significant variances, take ownership for the action plans as agreed with the direct manager
Assesses reports and where possible improves effectiveness of all European report templates
Act as point of contact for European Reporting Systems.
Extract reports for individual performance evaluations and engage with the team members to review areas of improvement of their performance
Drive process improvement, organizing process development workshops and work alongside the Customer Service Management Team, Perfect Execution team and other relevant stakeholders
Working with European locations to ensure accuracy of financial reports and act as a coach to locations in helping them develop their reporting processes
Assistance in development of Divisional budgeting, forecasting and other corporate planning processes
 
 
REQUIRED QUALIFICATIONS  AND  EXPERIENCE
 
University degree in Economics, Finance or Engineering with experience in Business Administration
+3 years relevant experience in designing reports and business analysis
Excellent computer skills: Excel advanced, PowerPoint, E-mailers
Fluent in English; other Central European languages are an advantage
Good Financial knowledge is a plus
Experience with process improvement methodologies (Lean, Six Sigma) is a plus
Strong Communication & Presentation skills
Very good organizing skills
Customer orientation and creativity is an asset for this position
 
 
About Emerson

Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal—to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. 

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.