General Ledger Team Leader

British American Tobacco Global Business Services currently has an exciting new opportunity for a General Ledger Team Leader to join us in our Bucharest office.

Job purpose and key deliverables:

• Monitors the activities performed by the General Ledger team to ensure accuracy, completion on time and in accordance with accounting principles and SLA (Service Level Agreement) set with our customers
• Identifies and drives process improvement opportunities, aligning projects with business initiatives and customer needs
• Drives standardization and productivity improvement within the team
• Attends meetings, gives presentations and supports projects in order to ensure smooth introduction of changes and satisfactory resolution of problems
• Acts as point of contact for all process/people related escalations 
• Minimizes Customer issues and concerns proactively
• Manages effectively multiple and conflicting priorities
• Builds strong communication and close working relationship with the key stakeholders 
• Monitors on daily basis the staff performance and ensures their individual objectives are met
• Recognizes and rewards individual and team level achievements
• Identifies training, coaching opportunities and needs for all team members

Essential requirements

• Organized personality with attention to details, able to work simultaneously on different tasks
• Ability to handle customer on one-on-one basis, via e-mails and calls
• Good interpersonal and people/ team skills
• Good coordination and planning abilities
• Ability to meet deadlines and work well under pressure
• Demonstrated problem solving skills
• Strong verbal and written communication skills – ability to interact at all organizational levels
• Ability to work and act independently