Senior NOC Engineer

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Employer: GTS Telecom
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 17.10.2018
    Short company description


    -To analyze and troubleshoot technical solutions for the Backbone Network and key customers;
    -To be the primary contact for key customers;
    -To be the escalation point for NOC and Customer Support team;
    -To be team-orientated and willing to be a mentor of the team members;
    -To maintain a customer focus to ensure customer satisfaction;
    -To have good communication skills in dealing with actual customers;
    -Curiosity and strong desire to constantly learn;
    -To be open-minded and willing to learn and work with new technologies.


    -Experience of at least 2 years in an ISP or in a large enterprise with a complex infrastructure;
    -Advanced knowledge of operating Cisco and Juniper routers and switches;
    -In-depth knowledge of layer 2 and layer 3 protocols (Ethernet switching, MPLS, TCP/IP, routing protocols, VPN technologies);
    -Beneficial if candidate has DWDM and SDH experience.
    -Troubleshooting skills; TCP/IP Networking; DNS; Security Devices; Linux and Windows Servers;
    -Experience in cloud platforms and/or with virtualization solutions;
    -Experience and knowledge of OSS and scripting language;
    -Customer orientation;
    -Team-player and good communication skills.

    Other info

    What we offer:
    -A dynamic and professional working environment;
    -New technologies and the opportunity to be creative;
    -Career development opportunities;
    -Access to our technical WIKI and to our laboratories;
    -Support in obtaining certificates;
    -Quarterly performance bonus.