Senior NOC Engineer

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Employer: GTS Telecom
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 17.10.2018
    Short company description

    Who we are
    GTS Telecom owned by Deutsche Telekom AG is one of the main infrastructure-based provider of telecommunications services in Romania and is positioned as a quality leader in the communications segment for medium and large companies. Our company is one of the founding members RoNIX (Romanian Network for Internet eXchange) and is certified ISO 9001, ISO 14001, OHSAS 18001 and ISO 27001.
    GTS provides national and international transport solutions for data, voice, internet access, cloud services and collocation in our own data centers in Bucharest and Cluj. The company operates an extensive Ethernet and MPLS network built on a resilient fiber optic infrastructure. The company has approximately 130 employees and is based in Bucharest.

    Our values
    Our company values serve as a compass for our actions and describe how we behave in the marketplace. They provide standards at every level of our business and are the ethical foundation for everything we do at GTS.

    We are committed to our customers
    GTS knows how hard our customers work to make their businesses successful. We seek to understand their needs and develop innovative solutions which help our customers become a better business.

    We are local and our people make the difference
    Though we operate across the region, we live and work in the same cities as our customers. Our dedicated and skilled employees work as a team to deliver services at the highest standards and speed in the industry.

    We do as we say we are going to do
    Trust is earned. We follow our words with actions so everyone knows they can depend on us. By being forthright, we are easier to do business with and show that we have integrity. We are proud of GTS


    -To analyze and troubleshoot technical solutions for the Backbone Network and key customers;
    -To be the primary contact for key customers;
    -To be the escalation point for NOC and Customer Support team;
    -To be team-orientated and willing to be a mentor of the team members;
    -To maintain a customer focus to ensure customer satisfaction;
    -To have good communication skills in dealing with actual customers;
    -Curiosity and strong desire to constantly learn;
    -To be open-minded and willing to learn and work with new technologies.


    -Experience of at least 2 years in an ISP or in a large enterprise with a complex infrastructure;
    -Advanced knowledge of operating Cisco and Juniper routers and switches;
    -In-depth knowledge of layer 2 and layer 3 protocols (Ethernet switching, MPLS, TCP/IP, routing protocols, VPN technologies);
    -Beneficial if candidate has DWDM and SDH experience.
    -Troubleshooting skills; TCP/IP Networking; DNS; Security Devices; Linux and Windows Servers;
    -Experience in cloud platforms and/or with virtualization solutions;
    -Experience and knowledge of OSS and scripting language;
    -Customer orientation;
    -Team-player and good communication skills.

    Other info

    What we offer:
    -A dynamic and professional working environment;
    -New technologies and the opportunity to be creative;
    -Career development opportunities;
    -Access to our technical WIKI and to our laboratories;
    -Support in obtaining certificates;
    -Quarterly performance bonus.