Do you speak Czech? Join our Bucharest team!

We are Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Genpact in Romania

With more than 4,000 employees in our Bucharest, Cluj-Napoca, and Iasi offices, we take pride in being the largest employer and talent developer in the business services industry. Our service portfolio includes eight domains: Finance and Accounting, Order Management, Procurement and Supply Chain, Sales Operations, IT Services, Customer Services, SOX Compliance, and Trust and Safety.

On May 11, 2023, Genpact was awarded as the “New Entrant of the Year” at the PIN Awards Gala in Iasi, an award that celebrates its rapid growth and new presence in the region. On May 24, Genpact was announced as the winner of the Top Digital Transformation Services Provider award at the Romanian Business Services Forum & Awards 2023!

On June 15, our team received multiple awards at the ABSL Gala in Romania. We are honored to have won the prestigious Business Leader in Customer Experience award for our Mystery Case Study, a solution that allows our clients to stand out in a competitive marketplace and forge enduring connections with their customers. Additionally, we secured 2nd place for Business Leader in Business Excellence and 3rd place for Business Leader in Talent Development.

Genpact Romania was recognized as the third most desired employer in BPO and shared services by Catalyst Solutions in 2022 and was also awarded by HR Club as the winner of the Human Resources Strategy category during the Gala of Awards for Excellence in Human Resources in Romania in March 2022.

A constantly growing company

Genpact is on the lookout for high-potential talent to join our growing teams in Bucharest, Cluj-Napoca and Iasi, or through our work from anywhere model. We offer our workforce a flexible work-life balance and enable them to work from the office, at home, or just about anywhere. Our diverse teams include foreign-language speakers in a variety of roles, such as Accounts Payable, Accounts Receivable, General Ledger, Customer Support, IT Support, Procurement, Order Management, Ad Moderation and Content Moderation.

Why Genpact?

We’re committed to the relentless pursuit of a world that works better for people. Our entrepreneurial, inclusive culture gives our people the freedom and autonomy to experiment fearlessly, seize opportunities, and push boundaries to turn visions into realities by combining deep domain expertise with diverse perspectives. We’re looking for thinkers and do-ers. People with a natural curiosity, a hunger to keep learning and keep growing.

We offer our workforce flexible work-life balance and a work-from-anywhere model. We empower our employees to upskill themselves for their current roles and their future career aspirations with Genome, our industry-leading internal learning platform. We also leverage our talent transformation initiative, TalentMatch, to match individual skills and job aspirations with existing and future job opportunities within the company.

Work from the office, home, or just about anywhere

We’ve reimagined and redesigned our business model into a hybrid one that allows our employees to work from anywhere within the geographies we operate in while we make use of our offices as spaces for social interaction and collaboration.

In Bucharest, our office is located in the Hermes Business Park, a mere 300 m from the Pipera subway station. The entire building has been designed to keep our people engaged and efficient, with cozy lounges and social areas spread throughout, including 6 state-of-the-art relaxation rooms, 400 parking places, bicycle parking with showers and a kindergarten.

In Cluj, the Genpact office is located in the Riviera Business Center One, and has 4 floors, 4 cafeterias, and 2 relaxation rooms.

In Iași, we are in the heart of the city in the United Business Center 5. Our unique collaboration hub serves as a thriving workspace and meeting point for clients and employees working in remote capacities. This one-of-a-kind hub facilitates networking, workshops and events, fostering an environment of knowledge exchange and innovation.

Interested? Find out more at careers.genpact.com.

If you are:

� Full of Energy
� Self-motivated
� Goal-oriented
� Fluent in Czech and Slovakian
And you have:

� University Degree (Economics background is a plus)
� Microsoft Office and Internet knowledge;
� Good communication skills;

��..then YOU are the perfect candidate!

If you want to start a career in Finance and Accounting Area, Genpact is offering you multiple opportunities as accounts payable and accounts receivable.

As Account Payable you will :

- Open incoming scanned invoices in workflow tool
- Check the supplier data and details in the ERP system
- Sort invoices (according to criteria: document type, purchase order, headquarter or branch)
- Communicate and clarificate with suppliers
- Send invoices back to suppliers

As Account Receivable you will be responsible for:

- Receive inputs from customers
- Create, account and send manual invoices to the customers/group companies
- Create customized customer statements and send to customers. Follow up with customers and request for payments
- Receive and respond to customers regarding problems with invoicing and any other queries

If you want to start a career in the Procurement Department, Genpact is offering the right job for you.

If you want to start a career in the IT Area, Genpact is offering the right job for you.

As an IT Helpdesk Support, you will:

∙ Provide Level 1 support on Core load and specified business applications;
∙ Record and process issues received by phone or web into Clarify CRM system;
∙ Troubleshoot and try to resolve issues; Mission Critical, high severity incidents and cases where no remote value can be added should be dispatched to the appropriate support team without delay;
∙ Follow-up on dispatched issues;
∙ Provide Customer feedback on outstanding issues;
∙ Provide basic support on network, server, telephony, application issues etc.
∙ Provide basic support on Remote Access issues;

Oferta (bonusuri, beneficii):


- The opportunity to build a long-term career within a stable multinational environment;
- Extensive training, locally and internationally;
- Meal tickets;
- Medical insurance;
- Life insurance;
- Bonuses based on performance;
- Dynamic, young and enthusiastic team;