Service Desk L1 with German

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Angajator: VON Consulting SRL
Domeniu:
  • Telecomunicatii
    • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
    • Job la nivel national
    Actualizat la: 12.11.2018
    Remote work: On-site
    Scurta descriere a companiei

    VON Consulting is an HR Consultancy company, providing solutions and services in the following areas: recruitment and executive search, personnel leasing, payroll, administration and training.

    Cerinte

    Speaks German at an advanced level ( C1) and English at medium level( minimum B2)
    Has team working skills and is socially skilled
    Is ready to listen and understand the internal client’s issues
    Is flexible and capable of properly analyzing the problems they encounter
    Has the capacity to take care of the technical documentation
    Is willing to develop a career in IT

    Responsabilitati

    Log, troubleshoot and dispatch IT issues to the next level, with the aim of ensuring quick and effective resolution
    Collect data for internal reporting
    Ensure service level agreements are fulfiled
    Resolve incidents, service request and queries
    Update information in the relevant systems
    Document new known errors

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