Customer Solutions Architect

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Employer: ALTEN Romania
Domain:
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 08.10.2018
    Short company description

    ALTEN Romania, part of the international ALTEN Group - with a unique position as Leader in IT & Engineering Consulting, provides support for its clients’ development strategies in the fields of innovation, R&D and IT systems since 1996. The company comprises 2 divisions specialized on its core capabilities: ENGINEERING and IT. These two divisions are: ALTEN TECHNO and ALTEN KEPLER.

    Requirements

    • Relevant experience in designing complex solutions in one or more of the following areas:
    o IP Networking (WAN & LAN)
    o Unified Comms including IPT, Contact Centres, IM, Email and Video Conferencing
    o Security solutions
    o Mobility and Mobile Data Services
    • Experience with IT Managed Services desired, preferably with ITIL, eTOM or TOGAF experience
    • Relevant experience in dealing with large corporate customers in a solution design or consultancy role
    • International experience desirable (working internationally and/or working with global solutions)

    Responsibilities

    • Capture and interpret customer requirements, and design complex and custom solutions to meet customer requirements.
    • Build accurate scalable cost models and provide input into pricing strategy
    • Identify and document any risks to the solution
    • Document solution in RFP responses, proposals and Statement of Works/High Level Designs.
    • Ensure solutions are deliverable in timeframes committed and have passed all appropriate VGE solution governance. Solutions should be scalable, repeatable, and utilizing existing standard services as much as possible.