Customer Solutions Architect
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ALTEN Romania, part of the international ALTEN Group - with a unique position as Leader in IT & Engineering Consulting, provides support for its clients’ development strategies in the fields of innovation, R&D and IT systems since 1996. The company comprises 2 divisions specialized on its core capabilities: ENGINEERING and IT. These two divisions are: ALTEN TECHNO and ALTEN KEPLER.Requirements
• Relevant experience in designing complex solutions in one or more of the following areas:
o IP Networking (WAN & LAN)
o Unified Comms including IPT, Contact Centres, IM, Email and Video Conferencing
o Security solutions
o Mobility and Mobile Data Services
• Experience with IT Managed Services desired, preferably with ITIL, eTOM or TOGAF experience
• Relevant experience in dealing with large corporate customers in a solution design or consultancy role
• International experience desirable (working internationally and/or working with global solutions)
• Capture and interpret customer requirements, and design complex and custom solutions to meet customer requirements.
• Build accurate scalable cost models and provide input into pricing strategy
• Identify and document any risks to the solution
• Document solution in RFP responses, proposals and Statement of Works/High Level Designs.
• Ensure solutions are deliverable in timeframes committed and have passed all appropriate VGE solution governance. Solutions should be scalable, repeatable, and utilizing existing standard services as much as possible.