Business Process Analyst (with French)

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Angajator: Camusat RomTelecomunicatii
  • IT Software
  • Management - Consultanta
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 10.10.2018
    Scurta descriere a companiei

    CAMUSAT ROM TELECOMUNICATII - Societate multinationala, parte a grupului francez CAMUSAT, leader in domeniul constructiilor de infrastructuri pentru telecomunicatii.


    Requirements and qualifications

    • Previous working experience as a Business Analyst for 3 to 5 years
    • Excellent command of English and French languages
    • MA in Business Management, Information Technology, Financial Management or similar relevant filed
    • Experience with ERP & CRM implementations (preferably SAGE X3)
    • Excellent organizational and time management skills
    • Outstanding communication and presentation skills
    • Critical thinker
    • Creative problem solver
    • Great analytical skills
    • Data-driven approach


    Process Analyst is an IT professional specialized in analyzing business processes and workflows with the objective of finding out how they can be improved or automated.

    Specific Responsibilities

    • Create process documentation/workflows, knowledge articles and self-service guidance for IT Services
    • Collect and document of business requirements for project and process improvement/automation efforts
    • Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
    • Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels
    • Conduct maturity assessments against the process activities to highlight areas of improvement or concerns
    • Identify issues and risks
    • Bring inconsistencies and problems to the attention of management
    • Participate in the problem resolution
    • Track major incident management process and ensure adherence of the process and escalation requirements within the various support and delivery areas
    • Prepare incident details for post-mortem incident reviews
    • Extract reports and provide a high-level analysis of data for review
    • Maintain a complete understanding of and adheres to all IT policies and processes

    Alte informatii

    • Motivating salary
    • Performance bonuses
    • Opportunity to work in major innovative industrial projects
    • Performance-based career and development opportunities
    • International environment
    • Benefits package (medical pass, transportation, wellness etc.)