Microsoft Dynamics CRM Analyst

Angajator: Accenture
Domeniu:
  • Banci
  • IT Software
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 21.08.2018
    Scurta descriere a companiei

    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 411,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

    Our headquarter office is located in Bucharest, at Westgate Office Park, and we deliver services to our clients from the following offices:

    Consulting
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    Technology
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    Digital
    • Cluj-Napoca - Sigma Business Center, Republicii St., No. 109
    • Targu Mures - Multinvest Business Center, Aurel Filimon St., No. 19A
    Operations
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    • Timisoara - City Business Centre, Brediceanu St., No. 10
    • Iasi - United Business Center 3 - C1, Palas St., No. 7B-7C



    Cerinte

    • Experience in Business Analyst role
    • Good knowledge of Dynamics CRM from a functional point of view
    • Technical degree would be a plus
    • Very good interpersonal and teamwork skills
    • Very good communication & presentation skills – deliver presentations, organize and drive meetings (on-site, video-conferences), write clear and concise documentation
    • Fluent in English
    • Problem solving skills and analytical thinking

    Responsabilitati

    • Design Dynamics CRM to be fully compliant with customer business process, integrate CRM solution into other systems like ERP, Intranet and Websites
    • Participate in execution and documentation of tests necessary to ensure that an application or technical environment meets Accenture Quality standards
    • Design, test program or application modules that meet design specification
    • Gather requirements, create functional specification, manage requirements backlog
    • Estimate and track effort for new requirements
    • Organize and drive requirements prioritization meetings
    • Organize and drive User acceptance testing sessions
    • Organize and drive user training sessions
    • Assist development team during implementation of new features
    • Assist development team with testing of new application releases
    • Work with support and development team to analyze and track issues
    • Promptly escalate issues