Process Lead Order to Cash

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Employer: Molson Coors GBS
  • Acquisitions - Logistics - Supplies
  • Accounting - Finance
  • Job type: full-time
    Job level: > 5 years of experience
  • Updated at: 01.09.2018
    Short company description

    We win through great people, working together to become First Choice for Consumers and Customers. Our purpose at Molson Coors is to delight the world’s beer drinkers. We are TalentBrewers - we believe in our brands and our people, we believe that a truly inspiring and diverse place to work is a must.


    •(+) 4 years’ experience in Order to Cash processes
    •Good interaction with teams
    •Prior experience in Shared Service Centers highly preferred;
    •Previous experience providing Processes and Tools solutions for line managers.
    •Cross-functional enterprise understanding and the ability to work in cross-functional projects
    •Advanced analytical and decision-making skills
    •Capable of managing workload and prioritizing multiple responsibilities in a dynamic work environment
    •Lean Six Sigma methodology highly appreciated

    Key skills: Business acumen, Client relationship, Job interviewing skills, Assessment skills, Communication &negotiations skills, Project Management skills, Change management skills.


    Process mapping
    •Coordinates detailed process mapping;
    •Coordinates with line managers the analysis of activities and FTE;
    •Coordinates setting of key controls framework;
    •Finds and analyzes data to find and correct any discrepancies and/or identification of processes to improve.

    Process expertise
    •Act as process expert support for designated teams;
    •Provides guidance in handling complex and/or cross-functional problems and works with other functional areas in resolving escalated complaints or dispute;
    •Provides guidance on process specifics and maintains documentation in central repository for all processes and systems;
    •Act as process trainer for designated teams.

    Process changes projects
    •Act as SPOC for new process implementations/changes;
    •Support global and regional projects during transitions, from baselining to steady state, driving fit/gap analysis and remediation actions.

    Performance measurement
    •Develops KPI’s and other reporting and monitoring tools as needed;
    •Covers performance reporting including benchmarking against industry.

    Continuous improvement
    •Drives continuous improvement framework implementation;
    •Ensures data integrity and system optimization within the GBS operations;
    •Covers performance reporting including benchmarking against industry.

    •Adhere to company policies;
    •Complies with the Internal Regulation and the EHS (Employee Health and Safety), the FSF (Fire Safety and Fighting) and Environmental Protection duties laid down under the law;
    •Responsible for keeping confidential the information, as per the internal policy, within the limits of the duties attached to their job;
    •Informs the line manager of any non-compliance identified in their work;
    •Treat everyone with respect, be ethical, lawful and trustworthy;
    •Respects and correctly promotes the image of the company and the code of conduct;
    •Responsible for the use of the available resources of the company only for the benefit of the company;
    •Responsible for the correct management of the inventory of goods entrusted to them by the Company and the expense reports relating to performance of the activity, in accordance with the internal procedures in force.