Regional RMA Desk Manager

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Employer: HRS Romania
Domain:
  • Others
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 16.08.2018
    Short company description

    Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.

    Requirements

    - Job requires being in touch with end users and internal interfaces within the organization.
    - Most of the work is done with the ERP system.
    - Verify orders are processed in a timely manner, that data integrity is maintained, and that orders entered into the system are repaired and delivered
    - Providing information to customers either by mail or phone and providing weekly updates to management.

    Responsibilities

    The ideal candidate has the following:

    Must:
    - B.A- advantage to B.A in industrial management.
    - Experience in managing a region – order entry, follow up, interface with operation teams- 2 years.
    - Excellent English.
    - High excel skills.
    - Customer oriented person.

    Advantage:
    - At least 2 years’ experience in working with international customers.
    - Analytic skills.

    We are looking for independent employees with high working ethics who are self-motivated and eager to learn. The employee must have excellent communication skills and be a team player.

    Other info

    Contract is for a determined period of 1 year with the possibility of 1 more year extension period.
    Role is in Bucharest.