Testing department PC technician
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Angajator: | Ubisoft Romania |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 24.08.2018 |
Remote work: | On-site |
About us
Ubisoft Bucharest has been an important pillar for the local gaming industry since, being the first Ubisoft production studio outside France. It has a strong history of contributing to iconic AAA franchises such as Assassin’s Creed, Tom Clancy's Ghost Recon, Watch Dogs and Just Dance, and has helped develop a total of over 60 games. Today, the studio is the 2 nd largest Ubisoft studio worldwide and continues to tackle the biggest challenges in gaming and technology, contributing to the creation of new and amazing games.
Training
College diploma in Information Technology, or equivalent
Any PC hardware or Microsoft OS training certificate is a plus
Relevant experience
• 2+ years of experience in technical support to end users or hardware management
• Experience in PC hardware assembly and troubleshooting
Skills
• Great sense of customer service
• Good dexterity and ability to perform manual labor
• Good listening and communication skills
• Good organizational skills
• Analytical and multitasking
• Ability to make decisions quickly
• Ability to work effectively in a fast paced changing environment
• Great team spirit
Knowledge
• Good English skills (spoken and written)
• Extended knowledge of the latest in gaming PCs hardware and software on the market
• Excellent knowledge of Microsoft operating systems
Mission
The main and routine tasks of the Testing department PC technician are:
• Configuring and installing the PC configurations requested by the users;
• Offering on-site support to PC projects and standard software installation (Windows OS, tools used for project needs);
• Ensuring Security team’s best practices are applied on all workstations
• Interacting with other teams regarding repair of hardware;
• Being proactive, identifying and communicating potential improvement to his manager
• Ensuring the proper follow-up on issues and requests through a ticketing system;
• Updating the knowledge base with newly diagnosed problems;
• Carrying out all other related tasks.
We offer
We pride ourselves with a wide range of benefits that you can enjoy:
• If you’re into sport we’ve got a great gym right into our studio
• We are proud of our games and we would like you to feel the same way - we’ll give you goodies and games letting you choose what you like
• If you get hungry you can use your meal tickets at our local cafeteria or even grab some of the fresh fruits that are available in the office each week
• Since we value health, you’ll have access to private medical system
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