Customer Service Representative – Part-time (4h/day)

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Employer: 2Checkout (formerly Avangate)
Domain:
  • IT Software
  • Job type: part-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 05.10.2018
    Short company description

    2Checkout (formerly Avangate) is the digital commerce & payments provider that helps companies sell their products and services via multiple channels, acquire customers across multiple touch points, increase customer and revenue retention, leverage smarter payment options and subscription billing models, and maximize sales conversion rates.

    Our products are proudly used by HP Software, Kaspersky Lab, Bitdefender and 17 000 other clients globally. Our ambitious team is building a successful product, tremendously recognized by 50+ international industry awards.

    Requirements

    All we ask is that:

    • You know English very well (spoken & written)
    • If you previously worked in customer care or retail, that’s even better but it’s not a must
    • You need or like having a flexible schedule by working in 4-hours shifts
    • You enjoy helping others and are a team player

    In return, we offer:

    • A flexible work-program that offers you a lot of time for yourself: join us in shifts either from 18:30 to 22:30, or from 22:30 la 2:30 (from Monday to Friday)
    • We offer incentives for night shifts
    • Competitive pay and monthly performance bonus
    • Night transportation costs are covered
    • We take care of your well-being by offering attractive benefits and perks such as private medical subscription

    Responsibilities

    What will you do?

    • You will handle customer requests via phone related to the online purchase process
    • You will handle confidential information securely according to internal rules