Customer Operations Associate, Services

About PTC (NASDAQ: PTC)​

PTC unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.

o 1-2 years of working experience.
o Ability to collaborate in a cross functional and global team environment.
o Strong written, verbal communication, and interpersonal skills in English and any other additional language is a plus.
o Proficient in Microsoft Office tools.
o Strong attention to details.

Your Team:

o You will be supporting the global Customer Operations Services within Global Business Operations. You will work with cross-functional professionals and stakeholders across our organization.

Your Impact:

o You will provide administrative support to the Customer Operations Services team and supporting important initiatives related to order management training administration on booking and revenue. You will support our key initiatives within our departments. You will be part of a team making these initiatives successful. You deliver consistent results and engagement to help our customers and stakeholders become and feel successful.

Your Day-To-Day:

o You will provide support and process transactions related to order, revenue, invoice. Your role will include assisting the management on daily operational activities within the Customer Operations Services department. Partner with our stakeholders by answering questions, providing needed guidance and participate on problems resolutions in order to build a long term relationship. Participate in the development of improvement initiatives, policies and procedures to achieve specific department goals.

PTC is a great place to work. Our culture is one of excellence, innovation, empowerment, and caring about our customers, communities, and employees. We have built an action oriented culture of integrity and trust, creating a sense of team spirit at both the departmental and company-wide level. At PTC, we have great employees and know that they are critical to the company’s success.