Model scrisoare de intentie. Descarca modele pregatite de specialisti dn care merita sa te inspiri
Team Leader – Collection
This job is no longer active!View all jobs Mellon Romania activeView all jobs Team Leader – Collection active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.ro |
Employer: | Mellon Romania |
Domain: |
|
Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
|
Updated at: | 12.12.2018 |
Remote work: | On-site |
Mellon Romania, a subsidiary of Mellon Technologies and member of Mellon Group of Companies, was founded in 2001 in Bucharest. Our offering consists of specialized technological solutions and value added services, to serve the increasing needs of financial institutions and organizations with strong consumer transactions business, such as Retail Banks, Public Utilities, Telecommunications Providers and large Private Companies.
Requirements
- At least 2 years working experience in a call center, with one year in people management position;
- Fluency in written and spoken English;
- Very good computer skills (MS Office);
- Good abilities to coordinate a team;
- Very good communication and analytical skills;
- Able to work with tight deadlines;
- Positive attitude, team spirit;
- Manage a team of around 10 people, being responsible for the team and individual performance of team members;
- Co-ordinate 1 to 3 simultaneous collection projects;
- Monitor the results according to the targets, propose and implement improvement actions;
- Participate at designing of the collection scripts;
- Participate to the selection of new call center agents, to their training and periodical evaluation;
The company’s culture cultivates a strong integrity and work ethics; we reward initiative and each employee contribution. Joining us you will find:
• Multinational working environment
• Competitive compensation
• A people-oriented organization which fosters professional growth
• Training and development opportunities
Job-uri similare care te-ar putea interesa: |
|
---|---|
Junior Team Leader– On-site, Bucharest BUCURESTI, | |
Administrative & Support Assistant – French (hybrid work) Aplica fara CV | |
Collection Agent with French Aplica fara CV | |
Vezi job-uri similare (214) |
Raporteaza eroarea la