Retail Customer Service Officer

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Angajator: NN Asigurari de Viata
  • Asigurari - Intermedieri financiare
  • Customer support - Client service
  • Vanzari
  • Tip job: part-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 01.11.2018

    Starting your career early matters.

    But where you start it matters more.

    We are looking for a self-confident part time Retail Customer Service Officer


    Why is NN the place to jumpstart your career?

    That’s simple: because we are the best. We are the best
    in the life insurance and pension industries and we are determined to stay at the top. A real career opportunity awaits, don’t miss out.


    Why do we want you?

    You have a strong customer oriented attitude.

    You have oral and written communication skills.

    You have planning and organizing skills.

    You pay attention to details.

    You are a team player.

    You have a positive attitude.


    What do we offer?

    The opportunity to learn about the life insurance
    and pension fields and to gain knowledge about
    the company’s processes.

    Career opportunities within the company.

    A friendly and open environment.

    A flexible schedule.



    What are you actually going to do?

    Call clients (welcome calls, calls for marketing campaigns etc). Calls are made according to a predefined script.

    Offer support to customers by phone or e-mail and
    solve simple situations regarding private pensions
    and life insurances, providing information and/or
    required documents.

    Offer basic support to customers for the use of
    the online self-service (NN Direct).

    Update the customer database with the clients’
    personal data and contact information.

    Answer to reception inbound calls.


    What do we ask of you?

    University degree or student ID.

    Previous experience in client-service related areas.