Retail Customer Service Officer - part time

Why is NN the place to jumpstart your career?

That’s simple: because we are the best. We are the best
in the life insurance and pension industries and we are determined to stay at the top. A real career opportunity awaits, don’t miss out.

Why do we want you?

• You have a strong customer oriented attitude.

• You have oral and written communication skills.

• You have planning and organizing skills.

• You pay attention to details.

• You are a team player.

• You have a positive attitude.

What do we offer?

• The opportunity to learn about the life insurance
and pension fields and to gain knowledge about
the company’s processes.

• Career opportunities within the company.

• A friendly and open environment.

• A flexible schedule.

What are you actually going to do?

• Call clients (welcome calls, calls for marketing campaigns etc). Calls are made according to a predefined script.

• Offer support to customers by phone or e-mail and
solve simple situations regarding private pensions
and life insurances, providing information and/or
required documents.

• Offer basic support to customers for the use of
the online self-service (NN Direct).

• Update the customer database with the clients’
personal data and contact information.

• Answer to reception inbound calls.

What do we ask of you?

• University degree or student ID.

• Previous experience in client-service related areas.