Back Office Analyst with German
Suntem compania de resurse umane care identifică, integrează și administrează eficient personalul de care au nevoie clienții români și internaționali. La noi vei găsi nu doar oportunități de muncă, ci și susținerea morală de care poate mai ai nevoie pentru a prinde curaj. Vom fi lângă tine în timpul interviului cu angajatorul și vom păstra o comunicare transparentă pe toată durata procesului de recrutare.
Nu uita: Jobul ideal este locul de întâlnire al candidaților și companiilor care se potrivesc, iar noi știm să creăm astfel de locuri de întâlnire.
We are recruiting 2 Operations Analyst with German for one of our clients, a health imaging and information technology solutions company.
Graduated from University or student in terminal year
Computer skills, MS Office package required.
Foreign languages skills:
# Advanced English language skills, both written and spoken
# Advanced German language skills, both written and spoken
Capacity to extract/report relevant data
Minimum 6 months of previous work experience.
Previous work experience in customer relationships, supply chain and logistics departments - Advantage.
Offering customers/stake holders/country and functional representatives support, being the focal point for any order related customer inquiries via telephone, fax and e-mail.
Represent the interface with the following departments: Sales, Logistics, Credit and Production, globally involved in this process.
Processing and monitoring in SAP the orders placed by the customers via fax, phone or e-Mail, ensuring the data are correct, and in order to achieve a high satisfaction level.
Solving and follow-up on the orders created by the Customers in B2B, received by phone, e-Mail, fax or voicemail.
Coordinating the return process of media products and/ or equipments
Carry out the timely and accurate invoicing of equipment within the terms of customer contract and support revenue forecasting activities through the provision of timely and accurate data.
Maintain SAP order data and adjust them as triggered through the order management tool (Salesforce)
Identify process issues as well as systems & applications issues and communicate back to site management and IT.
Register each interaction with the customers (phone, e-mail, order, complaint), and the rest of the activities (eg updating systems) in the designated tool.
Competitive financial package
Private medical plan insurance