Unapplied Cash Analyst

Acest job nu mai este activ!

Vezi toate job-urile Oracle active.


Vezi toate job-urile Unapplied Cash Analyst active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Vezi toate job-urile in IT Software active pe Hipo.ro

Vezi toate job-urile in Vanzari active pe Hipo.ro

Angajator: Oracle
Domeniu:
  • Customer support - Client service
  • IT Software
  • Vanzari
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 05.04.2019
    Remote work: On-site
    Scurta descriere a companiei

    Oracle, a global provider of enterprise cloud computing, empowers businesses of all sizes on their digital transformation journey. With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in Software as a Service, Platform as a Service, Infrastructure as a Service, and Data as a Service.
    Our mission is to transform our world for the better through innovative technologies.

    Cerinte

    I. Experience: 0-6 months in similar positions
    II. Education: University degree
    III. Qualifications:
    • Fluency in English is a must
    • Fluency in any other European country is a plus
    • Strong written and verbal communication skills
    • Organized and very detail oriented
    • Good computer skills (e.g. MS Word, Excel, Adobe, PowerPoint etc)
    • Easily builds networks and rapport with diverse groups
    • Collaborates cross-functionally to deliver on shared objectives
    • Ability to prioritize a busy workload
    • Results oriented
    • Ability to understand and apply the processes and procedures within the Credit & Collections department
    • Makes timely and effective decisions by assessing risk, evaluating alternatives in complex situations
    • Quick to recognize situations where change is needed and ability to adapt to change

    Responsabilitati

    (a) Daily interacts with internal and external customers by phone or e-mail to apply cash in the agreed time. Uses appropriate communication techniques and unapplied cash procedures to ensure that payments are applied according to department and individual targets;
    (b) Analyses, investigates and reconciles transactions on customer accounts to ensure accuracy and completeness of the account information;
    (c) Is the first point of contact for internal or external customers in solving unallocated payments situations; understands and clarifies customer issues, uses all the available resources to solve customer problems.
    (d) Collaborates with other departments to meet unapplied cash objectives and to solve customer problems. Follow-ups to make sure that customer issues are timely and accurately solved;
    (e) Is responsible for decisions in customer accounts in order to apply payments and to maintain business relations with customers;
    (f) Is aware of and understands department policies, procedures and processes and proposes improvements that will increase department’s results and efficiency. Uses appropriately all the application tools available;
    (g) Timely escalates critical issues on customer accounts after exhausting all the investigation efforts; timely escalates to manager all issues that might have a negative impact over the department’s objectives.
    (h) Ensures adherence to Sarbannes-Oxley & other guidelines and support internal & external audits.
    (i) In accordance with our organization’s scope and role, fulfills any other task as assigned by his/her direct manager

    Job-uri similare care te-ar putea interesa:

    BUCURESTI,

    Remote

    Aplica fara CV
    Hybrid

    Vezi job-uri similare (120)