Agent relatii clienti

Angajator: Randstad Romania SRL
Domeniu:
  • Customer support - Client service
  • Relatii Publice
  • Secretariat - Administrativ
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 21.10.2018
    Scurta descriere a companiei

    Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.

    The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.

    In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


    Cerinte

    Randstad Romania angajeaza Agenti relatii clienti care sa indeplineasca urmatoarele cerinte:

    - Abilitati excelente de comunicare
    - Orientare catre client;
    - Experienta de lucru in Excel, Word;
    - Atentie la detalii;
    - Abilitatea de a lucra corect si in termen;
    - Spirit de echipa, flexibilitate, adaptabilitate;
    - Experienta in alte roluri de Customer Service reprezinta un avantaj (minim 6 luni);
    - Dorinta de a evolua in cadrul companiei.

    Responsabilitati

    - Oferirea de suport clientilor de tip business ai unui lider de piata in industria de beneficii pentru angajati;
    - Preluarea apelurilor cu scopul de a oferi informatii despre produsele companiei;
    - Activitati de suport pentru echipa ce activeaza in departamentul de vanzari;
    - Solutionarea reclamatiilor telefonice/scrise venite din partea clientilor;
    - La nevoie, se acorda suport pentru celelalte departamente ale companiei.

    Alte informatii

    Pachet salarial:
    - Salariu net;
    - Al 13-lea salariu;
    - Tichete de masa in valoare de 15 lei;
    - Tichete cadou de sarbatori, zile de nastere si vacanta;
    - Abonament medical;
    - 7 card;
    - Bonus de performanta.

    Programul de lucru este de Luni pana Vineri de la 09:00 la 17:30.