Account Manager

We believe that following your passion is the key to a successful career, so we are looking for the right people, at the right place! This is a principle we apply in business and within our company as well. We invite you to discover the opportunities we have created for you! Working with over 300 partners from all around the world, provokes us to continuously bring innovation to market and provide high quality services.

• Demonstrate advanced English skills both in writing and speaking;
• Have at least 2 years previous experience in a sales/account management position in the international wholesale telecom trading industry;
• College student or graduate;
• Demonstrate advanced skills in using Microsoft Office Suite (especially Excel – this will also be tested);
• Demonstrate natural social abilities such as spontaneity, empathy, punctuality, active listening, etc;
• Be available for international traveling;

• Represent the company in all circumstances: online communication (email or online chat), phone conversations, and face to face meetings.
• Achieve sales quota as established by the management by negotiating buying and selling rates according to company’s policy.
• Proactively identify customer’s needs in terms of destinations, rates, financial arrangements and market trends.
• Learn about company products and services, existing contracts terms, accounts history, financial aspects, market trends, emergent opportunities, key competitor offering.
• Achieve customer satisfaction through high level of account management and supporting customer requirements.
• Issue and follow-up trouble tickets and assure that customer’s requirements are fulfilled timely.
• Build strong business partnership by managing the relationship at all levels, based on trust and common objectives.
• Keeps him/her updated on industry knowledge and trends, searches web resources, gets involved in industry related discussion groups, attends seminars.
• Share expertise with peers and be proactive in developing/improving internal business processes and procedures.

• Meal tickets & special bonuses for Easter & Christmas;
• Free Massage Sessions – Because we want healthy relaxed colleagues;
• Free (good) Coffee – Because we all love coffee;
• Growing business and expanding team;
• Cool and friendly team to work with;
• Health insurance.