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Rebates Analyst (OTC department)
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Employer: | ManpowerGroup Romania |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 26.07.2018 |
Remote work: | On-site |
De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.
Requirements
* Very good English language skills both written and spoken
* Good practical knowledge of MS Office tools (Excel in particular) and SAP software
* Capacity to work under pressure
* Ability to handle confidential information
* Good analytical and reporting skills
* Analyses the Rebates related customer/sales queries in order to validate the amount stipulated in their contracts
* Works closely with the Rebates Managers in order to ensure the resolution of the rebates files within the agreed deadlines
* Maintains regular contact with the internal and external customers via the communication means available (telephone, e-mail, fax, mail) to fulfill all work-related tasks for the rebates requests
* Works with a minimum of supervision on the Rebates files
* Adjusts, handles queries and resolves problems within company guidelines and policy
* Analyses and manages the situation of the assigned rebates files within the established deadlines and contacts the account managers for information/documents needed
* Handles disputed accounts and negotiates to bring payment into line with terms
* Undertakes complex reconciliations and compiles documentation for legal action
* Maintains accurate individual measurement and performance statistics
* Create and update the SOPs/QRG in scope;
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