JIRA Administrator/ Analyst

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Employer: KEPLER-ROMINFO SA
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 31.08.2018
    Short company description

    Kepler-Rominfo is a leading Romanian company with multinational presence, providing IT services and solutions to both local and international customers for more than 20 years. Covering a wide range of industries and business verticals and having +1000 completed projects for clients in over 30 countries, Kepler-Rominfo is a sought provider for nearshore and offshore software development, consultancy for top technologies.

    As of the end of 2016, Kepler-Rominfo has become part of the Alten Group - the European leader in engineering and technology consulting.

    We are proud to be here and we invite you to join us!.

    Requirements

    Qualifications & Skills
    - 2+ years of experience with configuration and administration of Atlassian Products such as JIRA Core, JIRA Software, Confluence, and key 3rd-party add-ons
    - Conceptual and practical understanding of SDLC, ITIL, and Agile Frameworks
    - Bachelor’s degree in Computer Science or related field
    - Ability to work independently with minimal guidance in a dynamic, ever-changing environment
    - Ability to manage multiple clients and deliverables at any given time through effective time-management and planning
    - Good work ethic and the ability to work with diverse teams across different time zones
    - Demonstrate good interpersonal skills and communication, both written and spoken
    - Responsive to internal and external requests
    - Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude

    Nice to have
    - Experience in consulting and solution based professional services

    Responsibilities

    Responsibilities
    - Install, configure, maintain, administer, and enhance JIRA Core, JIRA Software, Confluence, JIRA Service Desk, and key 3rd party add-ons
    - Help guide the configuration and documentation of client JIRA and Confluence instances
    - Work with customers to enable custom workflows, fields, screens, dashboards, and reports
    - Create and manage complex configuration elements including project workflows, screen schemes, permission scheme, and notification schemes
    - Advise on best practices configuration and recommendations to avoid common pitfalls and challenges
    - Experience installing and configuring 3rd party add-ons for Atlassian products to provide enhanced capabilities (Portfolio for JIRA, Structure, Tempo, Insight, etc)
    - Provide client training on JIRA and Confluence usage, administration, and operational use and maintenance of the systems
    - Provide support as required to client administrators and users to ensure the success of implemented solution

    Other info

    What exactly can you expect if you work at Kepler?
    • We have been collaborating with Romanian and foreign companies for over 20 years, which brings a certain polyvalence.
    • We provide you with a “Career Path Officer” who’s primary objective is to create a high comfort level for programmers, business analysts, project managers (in one word, our Kepler Specialist) in the projects they are involved in, but his role has many other facades.
    • Another element which is a common day reality for a Kepler Specialist is the flexibility. This goes beyond the classical work schedule flexibility and refers to the possibility of changing both projects and technologies.
    • Career development is not a wish. It’s a reality.