IT Local Support

Remember the last time you danced in a supermarket or while shopping for clothes? We are the ones playing that music for you.

Mood Media is the Global Leader in elevating Customer Experiences – combining Sight, Sound, Scent, Social Media and Mobile Solutions to create greater emotional connections between brands and consumers. Our clients include companies of all sizes and market sectors, from the world´s biggest brands to thousands of small businesses. Our solutions reach more than 150 million people every day at 500,00+ client locations in 106 countries.

Advanced knowledge in English (written and verbal)
Ability to analyze and solve technical problems
Local area networks - Tep/IP, VLANs, managed switches, cabling; PC: Windows XP (Linux and MAC knowledge is not required, but welcome)
PC peripherals (printers, VoIP phones etc.)
Active Directory on Windows Server 2008 (1-2 years experience minimum)

Active Directory
Create/edit user accounts
Give appropriate rights based on requirements
Manage group policies
Manage the file server (rights, backups)
Develops procedures and policies for optimization and automation
Desktop support
Hardware: ordering, building, diagnosing, repairing
Software: OS and software installation, configuration, software installation, proxy, backups, shared folders
Local network end support: manage switches, VLANs, connections from floor boxes to the devices, networking racks cabling
Manage all associated devices: printers, VoIP phones, scanners, UPSes, TVs, headsets, webcams etc.
Manage all user requests using the ticketing system