Team Leader- Procurement with Spanish
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WNS Global Services is a recognized leader in business process outsourcing (BPO).
We deliver value to our customers by bringing operational excellence, deep industry and functional knowledge to critical business processes. Our customers comes from various industries, such us: travel, insurance, financial services, healthcare, manufacturing, distribution and retail.
We will welcome you in a global team and in a friendly work environment where you can professionally evolve. Looking forward meeting you!
We are growing and you have the chance to be part of a fresh new team and put your mark on the evolution of the business!
Would you like to work for one of our clients, one of the world’s leading aircraft manufacturer?
If the answer is yes, then we would love to make you part of our Procurement team!
Ideal Candidate for the Team Leader - Procurement with Spanish
•Experience of team management
•Proficiency in English & Spanish
•Excellent verbal and written communication skills
•Excellent analytical and critical thinking skills
•Positive approach when developing the team members
•Responsible for achieving team SLA’s (Service Levels Agreement);
•Understands data around SLAs and operational metrics
•Monitors and ensures delivery of Agreed Service Levels through team performance
•Manages daily work allocation;
•Ensures that country specific variances are handled according to the client approved procedure
•Process documentation is kept up to date;
•Daily processing of transactions ensuring no back logs;
•Ensures daily reporting for productivity;
•Coordinates team schedule and leave planning;
•Ensures adherence to break timings by their teams;
•Sets up Team member appraisal system and conduct them quarterly/yearly;
•Conducts one on ones on monthly basis, quarterly, midyear and yearly appraisals;
•Prepares Performance Incentive results for Team members and applies policy accordingly.
•Ensures smooth integration (on-boarding) of new joiners in the team
•Takes necessary actions in order to ensure proper retention of team members and highlight attrition risks of team members to upper management
You will enjoy:
•A great office, a friendly atmosphere and a multinational environment
•Teambuilding and Christmas party
•Bonuses for your results
•Wide range of development and training options (including soft skills and language courses)
•Career path perspective and personal development plan
•Great work-life balance culture
•Free coffee and fruits to keep you energized but also medical coverage
•Bookster and Benefits Online for you to enjoy your hobbies