Resource Planning Group Lead

About PTC (NASDAQ: PTC)​

PTC unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.

o Strong communication skills including verbal, written, presentation and facilitation. Need to have a regular habit of informing stakeholders about the status of their requests;
o Approachability with internal stakeholders;
o Must be highly self-motivated and self-directed;
o Excellent customer service skills/orientation;
o Proven success working in a team-oriented, collaborative environment. Able to find common ground with peers;
o Thorough understanding of the department and organization’s goals and objectives;
o Fluent in English and German/ French.

Your Team:

You will lead a team of 5 highly committed and hardworking  Resource Planners.;

Your Impact:

The Resource Planner seeks to provide excellent customer service to our internal customers, while at the same time achieving high utilization of our resources through effective staffing. In this role you will work collaboratively with Project Managers and Market Leads learn about our customers’ needs and interpret the needs into identify the appropriate resource. You will be expected to communicate effectively with stakeholders and follow any escalation process. You will also be expected to follow our existing processes, and make recommendations when you see opportunities for process improvement. If you are someone who thrives in a fast-paced environment where new challenges are presented every day, this may be the job for you. This is a great chance to join a world-class executive team, in a cutting-edge environment.

Your Day-To-Day:

o Drive Utilization;
o Work closely with the Business Teams (PMs, Market Leads) to staff their requirements;
o Find solutions for Staffing requests;
o Drive Escalations on Staffing;
o Data Hygiene of Allocation Data;
o Contact and monitor Sub Contractors;
o Lead your Team, Give Guidance and support.

We value our employees.

At PTC, we start by offering a competitive salary and total compensation package. And once you’re an employee we also provide opportunities to gain an ownership stake in PTC and share in the company’s successes. In addition, we focus on ensuring you experience a benefits package that takes care of the whole you—including your health, wealth and well-being.

Why PTC

When looking for a new job, we know you are looking for something that aligns with your values, passions, dreams, and lifestyle. Our team is passionate and committed. We are driven by innovation and value our work-life balance