Lending Administration Officer – 1st Line, temporar 12 luni

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Angajator: ING Bank Romania
Domeniu:
  • Administratie - Stiinte politice
  • Banci
  • Secretariat - Administrativ
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 15.10.2018
    Remote work: On-site
    Scurta descriere a companiei

    ING Bank Romania is part of ING Group, a global international financial institution, which offers banking services to over 38.4 million individual customers, companies or institutions in over 40 countries.
    Founded in 1994, ING Bank Romania is the fourth bank in the top 10 local banks, according to assets, and the only bank with organic growth, without acquisitions of customer portfolios or other banks. ING Bank Romania is a universal bank with over 1.7 million customers in three business segments: individuals (retail), SMEs and Mid-Corporate companies and Wholesale Banking.
    ING's mission is to empower people to stay a step ahead in life and in business.

    Cerinte

    What you bring to the team?

    Economic studies
    Bank experience, prior experience in a related or similar position would be a plus
    Good knowledge of loan products
    Good knowledge of Microsoft Office
    Attention to detail and accuracy

    Responsabilitati

    Mission

    Continuously improve retail loan portfolio administration processes

    Your day-to-day

    -Process loan modifications and settings (partial and full reimbursements, modifications of payment due date, accelerations, extensions, interest and index changes etc.) complying with documented instructions and regulations
    -Capture loans and collaterals in bank’s core system for nonstandard cases
    -Manage daily registration process for loan contracts to the Electronic Archive for Security Interests in Movable Property, monthly reporting process to Central Credit Register
    -Process payments, debit/return taxes and commissions, interest, penalties regarding loan contracts for isolated cases, according to instructions/own investigations
    -Offer support to other departments and ING Offices regarding loan maintenance activity
    -Manage clients requests regarding loan products, assigned in RITM application, complying with internal procedures and regulations
    -Investigate system/human errors regarding loan products and make necessary corrections in core system
    -Investigate, reconcile and instruct corrections for atypical/erroneous reporting to Central Credit Risk, Electronic Archive for Security Interests in Movable Property and Credit Bureau
    -Keep informed about products, local regulatory requirements in respect of consumer products, procedures and services offered to customer at a certain time (continuous self-training)
    -Interact with the customers in a professional and polite manner

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