Junior Credit Support/Employment Check

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Employer: Garanti BBVA Romania
Domain:
  • Insurances - Financial Intermediaries
  • Banks - Financial Institutions
  • Internship
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 07.11.2018
    Remote work: On-site
    Short company description

    La Garanti BBVA Romania am creat un climat care inspiră colaborarea și comunicarea. Am  construit astfel o echipă unită și energică, care pune întotdeauna clientul pe primul loc. Susținem aspirațiile colegilor noștri și îi încurajăm să se perfecționeze continuu și să își urmeze pasiunile. Ca echipă, ne preocupă creșterea eficienței operaționale și îmbunătățirea constantă a serviciilor oferite clienților.

    Requirements


    Requirements:
    - University degree (finance/ banking/ economics);
    - Computer literate - Excel/ Access;
    - Communicative; team-work abilities;
    - Detail oriented; able to work with strict deadlines;
    - Previous experience in banking, customer care or call center is a plus;
    - English - at least medium level.

    Responsibilities

    Main objectives of the job:

    - Verify customer employment data.

    Main tasks and responsibilities:

    - Telephones the employers of the credit applicants for checking the employment status according to the rules previously stated;
    - Telephones the applicants for application verification according to the rules previously stated;
    - Verifies the company ((ICAP, MARKET ALERT, MINISTARY OF FINANCE, RESTRICTED ENTITIES)
    - Verifies the customer (RESTRICTED ENTITIES)
    - Enters the result codes of the calls to the application system;
    - Ensures active support and professional coaching to the sales force from branches in order to properly assess the worthiness of the credit files;
    - Constantly manifests a professional attitude and behavior towards the Bank’s clients, both internal and external, answering promptly and in a proper manner to their needs and requirements;
    - Participates to the professional training of the other colleagues, giving full support during their training and professional preparation, if the case may be.

    Working schedule: 9-17:30 (Monday-Friday)

    Employment type:
    - 3 months + posibility to extend the contract (outsourced)

    Other info

    Garanti Bank is part of the financial-banking group Garanti Romania, which brings together Garanti Leasing (the brand under which the company Motoractive IFN SA operates) and Garanti Consumer Finance (the brand under which Ralfi IFN operates).

    Garanti Bank is held by Turkiye Garanti Bankasi AS (TGB), Turkey’s second largest private bank. TGB is a universal bank with leading presence in all business lines. The bank serves more than 14 million customers in corporate, commercial, SME, and consumer segments offering fully integrated financial services. The Spanish financial group Banco Bilbao Vizcaya Argentaria (BBVA) is the majority shareholder of TGB. Garanti Bank Romania offers a series of quality products and services for all business segments: retail, SME and corporate.

    Present in Romania since 1998, the bank has developed a solid portfolio of clients and expanded its national presence through branches and alternative channels, reaching an extended network of 84 branches and over 300 intelligent ATMs that can be used by anyone, not just bank customers, for transactions with or without cards. Garanti Bank was awarded in 2016 by world-renowned magazine Global Finance, as “Best Consumer Digital Bank in Romania”.

    The distinctions were granted within the “2016 World's Best Consumer Digital Banks in Central and Eastern Europe Competition”.

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