Order to Cash Specialist (English/French/German/Dutch)

Employer: confidential
Domain:
  • Accounting - Finance
  • Customer Support - Client Service
  • Marketing
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 22.08.2018
    Requirements

    • English/ French/ German or Dutch – advanced level, verbal & written
    • Accurately entering date in ERP System
    • Responsible, well organised, thorough, proactive
    • Ability to analyse data for errors
    • Ability to work as part of a team or alone
    • Superior Keyboard skills
    • Time management skills
    • Data literacy: competence in finding, manipulating, managing, and interpreting data, including not just numbers but also text and images
    • Excellent knowledge of MSOffice applications
    • The ability to use Excel to gain greater efficiencies in their job
    • Filter data and manage a filtered list
    • Modify a database and insert data from another source

    Responsibilities

    • Create customer cards with their physical and financial details
    • Open contracts, open recurrent billing
    • Input the orders with relevant equipment and prepare/do the billing for this job
    • Able to work with different environments handling multiple clients and contacts for each contract or invoice
    • Perform timely execution of month end closing procedures
    • Team work - Assist team in backlog or exigent situations. Ensure compliance with team leader's work related instructions
    • Receiving Template contracts from Sales teams and Client relations
    • Adhoc amendments to existing customer contracts in ERP system
    • Quality check contracts for Purchase Orders before inputting. Value of PO must match value of Template, QWS
    • Verbal and email communication with colleagues
    • Liaise with Engineers and subcontractors for chasing paperwork/details of service call
    • Upload/input invoices on to client portals
    • Raising credits & re-invoicing
    • Quality checking all invoicing before it is posted
    • Review order accuracy, and validate data provided by Operations, invoice note creation and order fulfilment
    • Adhere to specific customer billing needs
    • Meet department-standard metrics while maintaining high quality performance
    • Assist with adjustments for billings
    • Review client approval in third party billing system
    • Perform timely execution of month end closing procedures
    • Work in cooperation with other departments to ensure quality customer service is provided
    • Evaluate and update billing systems, processes and procedures
    • Contract database management
    • CMS management (Audio & Visuals)