Join our F1™ Team- Customer Support Representative with German

Employer: World Phoning Group
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 19.06.2018



    - Secondary school education

    - Proficient in German ( written and spoken)

    - Bi-lingual is a plus

    - Able to multi-task

    - Strong team player with commitment and a positive attitude

    - Good listening skills, and the ability to think quickly, to make a recommendation or propose a solution to a customer's problem

    - Adaptable and Proactive


    Responsibilities / Accomplishments

    -Deal directly with customers either by telephone or electronical

    -Respond promptly to customer enquiries and complaints and resolve them accordingly.

    -Process orders, forms, applications and requests.

    -Assign direct requests and unresolved issues to the designated department

    .-Meet Quality and Productivity standards.

    -Record details of inquiries, comments, complaints and actions taken.

    -Communicate with other departments, as needed.


    Other information


    - Great & long term career opportunities

    - Specialized product and Program Training


    - A young and dynamic environment