Sales Operations Support Analyst with Italian

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

University degree - economic background would be a plus;
- Fluent in English&Italian (written and spoken);
- Experience in economics, finance or channel partner business would be a plus;
- Ability to be flexible and work analytically in problem-solving environment;
- Strong organizational, multi-tasking, and time-management skills as well as excellent communication skills; technical focus;
- Ability to deliver under tight deadlines to multiple stakeholders;
- Team player and proactive.

-Provide daily operational support to Partners on Channel Data Management Processes;
- Provide training and information on Operations processes and tools to Partners as needed;
- Provide guidelines for process execution and follow up with Partners and other stakeholders on process execution;
- Conduct regular operational reviews with Partners;
- Deliver reporting documentation to Partners and other stakeholders;
- Act as first point of escalation for partners and internal stakeholders;
- Ensure compliance and process guidelines are followed by Partners and other stakeholders;
- Escalate issues on time and to the correct owner.

IDT