Endpoint Platform Engineer

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Employer: Secureworks
Domain:
  • IT Hardware
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 08.08.2018
    Remote work: On-site
    Short company description

    Secureworks® (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks® Taegis™, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

    We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

    Requirements

    Essential Requirements

    1-3 years of experience in cyber security
    Deep understanding and direct experience with security vendor products (McAfee, Microsoft, Cylance) is a requirement
    University education, degree in Computer Science, Information Systems, or Network and Security
    Detailed knowledge of security technologies
    Fluent in English


    Desirable Requirements

    McAfee Certified Product Specialist certification or similar vendor certifications are preferred
    Possess active industry certifications such as Comptia Security+, SSCP, GCIH, GCIA or related
    Working knowledge/experience of network systems security principles and applications
    Fundamental understanding of defense in depth strategies.

    Responsibilities

    Key Responsibilities

    Our future colleague will focus on tiered security platform management services on a variety of security platforms. The services will deliver security expertise and will act as a fully integrated operation into the security and infrastructure operation. Service responsibilities include direct communication with high level Customer executives and Customer security professionals.


    Real time support and ticket handling
    Troubleshooting security incidents, reported by end-users or discovered by proactive health checks
    Case escalation and management
    Problem resolution
    Patch management and software updates
    General administration (user accounts, settings, policies, groups, etc…)
    Reporting (ad-hoc or regular)
    System summaries
    Non-compliance overviews
    Traffic and utilization summaries
    Miscellaneous security platform specific outputs
    Accountabilities

    Conducts analysis and prepares reports
    Assists in the recommendation for improvements and the development of technical standards
    Monitors the various security platforms to ensure their availability
    Observes and controls the status and performance of all security platform components and features
    Identifies, diagnoses, and resolves problems affecting security platforms
    Creates and maintains operational documentation

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