Cloud & Security Analytics Sr. Platform Engineer

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Employer: Secureworks
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: > 5 years of experience
  • Updated at: 04.12.2018
    Short company description

    Dell Secureworks is a global leader in providing intelligence-driven information security solutions. We play an important role, as no organization in the world is immune from cyber attacks and the nature of the attack is changing every day.


    Essential Requirements

    Understand and apply defense in depth strategies to the Client's environment and assist with technical security escalations and change management processes
    Basic understanding of using data analytics to draw conclusions of events
    Understand security policies & triggers related to authentication, single sign-on, authorization, credential mapping, device profiling, encryption, tokenization, logging, alerting, and malware detection
    Understand fundamentals around platforms or technologies used for proxy or broker functions
    Understand security policy enforcement and basic security access controls
    Experience with File Integrity Monitoring tools (Tripwire is preferred)
    3+ years of experience in cyber security with fundamental understanding of the defense in depth strategies
    Deep understanding of user behavior analytics
    Detailed knowledge of security technologies and trends
    Working knowledge/experience of network and Windows systems security principles and applications
    Technology background should include Security tools with centralized management and/or SIEM experience
    Knowledge of releases, install, configuration, and troubleshooting desirable
    Desirable Requirements

    Ability to apply very good technically oriented concepts to problem solving
    Must have excellent client service skills, very strong written and verbal communications skills
    Work effectively across functional teams at both SecureWorks and with the client
    Ability to manage and prioritize multiple tasks and projects and assist/advise support engineers in establishing appropriate priorities
    Excellent customer service skills.
    Possess active industry certifications such as CCSP, CCSK, CISSP, GCIA, GCIH, or OSCP


    Key Responsibilities

    You will work as part of a team of security engineers responsible for operational activities for Cloud and Security analytics, File Integrity monitoring and user behavior security tool suites.
    Provide technical support and guidance to a client team of engineers providing day-to-day application support for ThreatConnect Threat Intelligence platform tool, selected User Behavior Analytics tool, FIM and selected Cloud Access Security Broker tool.

    Some of the apps used from the User Behavior Analytics and Cloud Access Security Broker realm are : ThreatConnect, Securonix and Bitglass.

    Working in close relationship with the client in order to identify areas of improvement and to gradually enhance the service while the agreed upon SLAs are followed
    Deployment coverage verification - Test if the tools coverage is known and if its driven towards completeness.
    Governance - Perform governance activities in order to guarantee adherence to standards and to incorporate risk reduction and the closure of present security gaps in the overall process.
    Maintain knowledge of current security trends and be able to clearly communicate them to Client.
    Work with Client to assist with technical security escalations.
    Keep Client abreast of problem status, set clear expectations, provide timely follow-up to Client and independently handle challenging Client situations on a daily basis.
    Maintain knowledge of outstanding development issues and communicate development roadmap to Client as appropriate.
    Basic understanding of Software-as-a-Service (SaaS) platform and delivery models
    Basic understanding of Cloud based services and delivery methods

    Other info

    About us:

    Secureworks (SCWX-NASDAQ) is a global leader in intelligence-driven information security solutions. We help organizations confidently pursue business goals in a digitally-connected world. Consistently recognized by industry analysts and readers’ polls, we are one of the best in the world at understanding and anticipating threat behavior. We see 250 billion events every day across 4400 clients in more than 55 countries, and our solutions work across all the layers of a client’s security environment, including 330 different vendor technologies. Join a talented, dedicated, and diverse team of researchers, analysts, engineers, consultants and business professionals who are focused 100% on protecting our clients from cyber threats. We seek out the brightest minds and empower our teams with the tools and support they need to fight the bad guys and maintain our company’s leadership in the cyber security industry.

    Uniquely positioned to adapt as the industry evolves, we are also proud to be part of the Dell Technologies family. We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

    Why work with us?

    Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.