HUNGARIAN speakers with Economical background! - Job number: 387869

Scurta descriere a companiei

In 2006 opened the HP Bucharest-based operations center - Global E-Business Operation Centre. The Bucharest centre aim was to to provide high-value and cost-effective remote processing services to customers in the EMEA-region (Europe, Middle East and Africa). Presently, we are one of the largest employers in Romania with almost 1500 specialists with multi-lingual capabilities to support financial and administrative business processes for partners and customers in the region.

Our market is complex, but HP works simple: our structures are straightforward, grouping people and their skills in business or product sectors where they’ll stimulate each other and work best together by flourishing new ideas and ways of constantly improving the business.

Cerinte

At least 1 year of professional experience in customer support or contract management or participation in meaningful extra- curricular activities related to your chosen field make you a good candidate. Policy and procedure know how, business administration knowledge will be a big plus.

Excellent communication skills, proactive, customer oriented, positive attitude with the ability to work either independently or as part of a cross functional, multi cultural team is a must.
You should have enthusiasm for change and passion for learning. Good problem solving skills, quality and details orientation and leadership potential are also key abilities.

Mandatory advanced ENGLISH and HUNGARIAN skills.

MS Office Suit knowledge (mainly Excel and Word) is a must while previous experience in customer support will be highly considered, but not mandatory.

Responsabilitati

Credit & Collection roles - In this role you will learn how to deal with customers from Credit and Collection Analyst position. Your primary responsibility will be to ensure timely payment of assigned client portfolios and to determine reasons for non-payment. You will build strong and long-lasting customer relationships, will be persistent in understanding the issues of nonpayment and will be able to address and to resolve those issues with support from specialists. You will establish and maintain a professional working relationship at multiple levels with multiple business partners.

Alte informatii

HP is market leader in technologies which are essential to successfully run today's businesses: servers, storage solutions, software for network administration, imaging and printing solutions and personal systems.
Our customers are virtually everybody, consumers, small and medium sized companies, large corporations as well as Government institutions.
HP considers employee's skills, ideas and enthusiasm as crucial to its success. It aspires therefore to be among the best places to work in all the countries where it is active.