Technical Support Associate with Portuguese ( part-time)

Scurta descriere a companiei

Everyday at Wipro BPO is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

Cerinte

- Student or fresh graduate
- Minimum 6 months of experience
- Fluency in English and Portguese
- Extensive technical knowledge of methods, procedures and functions within the work unit
- Excellent written and verbal communication skills
- Good typing speed
- Ability to analyze and solve technical problems

Responsabilitati

- Catch incoming incidents (email and phone)
- Respond within agreed Service Level Parameters
- Receive and analyze incoming incidents and route them to Client`s experts via phone or e-mails

Alte informatii

- Flexible part-time (4h/day)
- Multinational environment exposure
- Excellent TRAINING and LEARNING opportunities
- Your hard work and contribution never go unnoticed @ Wipro
- Rewards for each position is based on performance, potential, criticality and market value
- Your growth in the company will be complemented by your own self-development