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Technical Support Associate with Portuguese ( part-time)

full-time
0 - 1 an experienta
Firma: Wipro Technologies (vezi toate joburile) , Bucuresti
Data publicarii 29.01.2010
Scurta descriere a companiei
Everyday at Wipro BPO is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.
Cerinte
- Student or fresh graduate
- Minimum 6 months of experience
- Fluency in English and Portguese
- Extensive technical knowledge of methods, procedures and functions within the work unit
- Excellent written and verbal communication skills
- Good typing speed
- Ability to analyze and solve technical problems
Responsabilitati / Realizari
- Catch incoming incidents (email and phone)
- Respond within agreed Service Level Parameters
- Receive and analyze incoming incidents and route them to Client`s experts via phone or e-mails
Alte informatii
- Flexible part-time (4h/day)
- Multinational environment exposure
- Excellent TRAINING and LEARNING opportunities
- Your hard work and contribution never go unnoticed @ Wipro
- Rewards for each position is based on performance, potential, criticality and market value
- Your growth in the company will be complemented by your own self-development


 
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