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SOFTWARE FRONT OFFICE ADMINISTRATOR CZECH/SLOVAK SPEAKER Job no.: 350985full-timeStudent/Absolvent Firma: Hewlett-Packard Romania (vezi toate joburile) , Bucuresti Data publicarii 14.12.2009 |
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In 2006 opened the HP Bucharest-based operations center - Global E-Business Operation Centre. The Bucharest centre aim was to to provide high-value and cost-effective remote processing services to customers in the EMEA-region (Europe, Middle East and Africa). Presently, we are one of the largest employers in Romania with almost 1500 specialists with multi-lingual capabilities to support financial and administrative business processes for partners and customers in the region. Our market is complex, but HP works simple: our structures are straightforward, grouping people and their skills in business or product sectors where theyll stimulate each other and work best together by flourishing new ideas and ways of constantly improving the business. |
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Job Profile The FO contract admin acts within an environment where there is a lot of time pressure and customer orientation. This implies a high level of resilience, thoroughness, timely working habits, flexibility, teamwork and independence. The ability to take decisions within the legal, commercial and process framework that are at the same time customer oriented and order/revenue oriented is core for the Front Office Contract Administrator. Other basic skills are analytical thinking, the ability to judge on the correctness of processes and to assure that HPS strategies and market trends are reflected within the work done. Basic Skills University graduate Fluent in English and Czech/Slovak (written and spoken) Preferable previous work experience Profound knowledge in standard PC-Tools Understanding of operating in a near or offshore environment Strong Policy and Procedure know-how Excellent communication skills and customer oriented thinking Standing towards business and sales to assure the check and balance Good knowledge in business administration Business comprehension Training skills (internal and external) |
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Assures the check and balance function for all order-/ revenue- / any other and business relevant issues Assures full ownership for front office responsibilities and coordinate activities including the involved near- and offshore partners Translates customer requests Assures interface between support sales, support business, delivery, process development and the customer Assures check and balance function, business controls and audit compliance in order to secure HP\'s financials Assures the admin responsibility for the realization of individual contracts (from a commercial and legal point of view along the HP Services customer support policies and procedures) |
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