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Partner Account Administrator - German Speaker Job No. 326814full-timeStudent/Absolvent Firma: Hewlett-Packard Romania (vezi toate joburile) , Bucuresti Data publicarii 14.12.2009 |
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| Scurta descriere a companiei | |||||
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In 2006 opened the HP Bucharest-based operations center - Global E-Business Operation Centre. The Bucharest centre aim was to to provide high-value and cost-effective remote processing services to customers in the EMEA-region (Europe, Middle East and Africa). Presently, we are one of the largest employers in Romania with almost 1500 specialists with multi-lingual capabilities to support financial and administrative business processes for partners and customers in the region. Our market is complex, but HP works simple: our structures are straightforward, grouping people and their skills in business or product sectors where theyll stimulate each other and work best together by flourishing new ideas and ways of constantly improving the business. |
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Fluent in English and German Excellent communication skills Customer service mentality Ability to prioritize workload, including business and team needs Ability to manage high volume of work with accuracy Good organization skills Ability to handle conflict situations Meet agreed deadlines for action and feedback Act with a high level of flexibility Ability to work in a multicultural team in a central European set-up Networking capabilities Ability to contribute in a fast moving environment |
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| Responsabilitati / Realizari | |||||
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Providing daily operational support to Partners via telephone and e-mail Taking responsibility for all orders and queries from the partner Managing the daily interaction with the offshore team, find solutions to queries and issues raised and provide coaching and training as needed Acting as one face to the Partner to ensure customer satisfaction Communicating all relevant information to the Partner within the respective areas of responsibility Interfacing with the local office, contract department, credit and collection, logistics and all suppliers worldwide Closing contracts with Sales in the country Ensuring that a structured and high quality communication is provided Managing exceptional and special processes Dealing with all written or verbal requests from the partner in time Provide partners with solutions when problems arise, efficiently utilizing the HP network |
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| Alte informatii | |||||
| www.hp.com/go/jobs | |||||
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