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JUNIOR TECHNICAL SUPPORT ENGINEERfull-time1 - 5 ani experienta Firma: Oracle (vezi toate joburile) , Bucuresti Data publicarii 21.01.2010 |
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CAREERS WITH A GLOBAL DIMENSION Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that's changing the way the world does business? Consider Oracle Corporation. Oracle is home to 68,000 professionals in more than 145 countries. Oracle Corporation started as a representative office in Romania in 1995, given the increased number of Oracle product users and the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest. In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimize the capabilities of the Internet via e-business and information flow. Oracle is teamwork orientated, which means it's easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages). We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players. In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally. PLEASE SEE A FULL LIST OF ORACLE CAREER OPPORTUNITIES AT: http://emeajobs.oracle.com, select Romania. |
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WHAT YOU SHOULD HAVE: A degree in Computer science or Finance. Technical knowledge relevant for the chosen Oracle product (such as operating systems, data bases, programming languages, web services, networking, reporting tools, etc.). Deep analytical and troubleshooting skills with the paired ability to communicate findings to customers. Outstanding written & verbal communication skills. Customer Focus. English proficiency. Other language skills are a plus. |
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WHAT YOU WILL BE DOING: Managing and resolving Service Requests logged by customers (internal and external) on the given competency related issues. Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards. Contributing to Knowledge Management content creation and maintenance. Working closely with development on product improvement programs (testing, BETA programs, etc.) as required. Maintaining an up-to-date and in-depth knowledge of new products released in the market for the given competency. |
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PLEASE NOTE THAT THIS IS NOT A CALL-CENTER TYPE ROLE. IF INTERESTED, PLEASE SEND YOUR CV IN ENGLISH! |
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